Support Options
Professional. Prompt. Integrity. Efficient.
Does your organisation need to improve its Lotus Notes administration or user support? Are there occasions when you could do with additional expertise, after hours support or support during staff absences, leave or turnover?
A team of highly qualified Notes professionals could be at your disposal under your own support plan.
The benefits of engaging Dr Notes for maintaining your existing Notes/Domino applications include:
A substantial reduction in in-house application maintenance/support costs
On-demand access to a team of skilled technical professionals
Guaranteed service levels and flexible, individualized support programs that help clients manage the peaks and troughs of maintenance of operational systems
Improved reliability, availability and performance of the infrastructure, databases and applications
Controlled spending as work is outsourced.
Depending on the needs of your organisation, Dr Notes has optional Standard and Premium Support plans that include services ranging from management and administrative functions through to first and second line help desk support. System Administration and assistance can include :
Domino Logs Audit
Performance Monitoring
Cleaning up of Domino Directory and Dead Mail
Analysis of Mail routing and replication efficiency
Software Patch Recommendation
Domino SPAM Setting Analysis and Recommendation
Virus Analysis and Recommendation
Disk Space Movement Report
Server and User Security Analysis and Recommendation
Lotus Notes Application Performance Fine Tuning
End user best practice setup Recommendation
Plus more!
All in guaranteed fast response times.
For any demonstrations, trials, or any other information, please give us a call or drop us a line. Contact Us